FAQs
Shopping Information
Who can purchase from Bloomify Wrap?
Bloomify Wrap serves both individual customers and business clients, including florists, retailers, event planners, and e-commerce sellers. We support small orders as well as bulk and wholesale purchases.
Do you have minimum order quantities?
Minimum order quantities may vary depending on the product and customization requirements. Detailed information is available on each product page or by contacting our customer service team.
Can I place a bulk or wholesale order?
Yes. We welcome bulk and wholesale orders. Please contact us directly for pricing, lead times, and customization options tailored to your business needs.
Do you offer customized products?
Customization options such as size, color, material, and branding may be available for selected products. Availability and requirements depend on the product type and order quantity.
How long does order processing take?
Orders are typically processed within 1–3 business days after payment confirmation. Customized or bulk orders may require additional production time.
Do you ship internationally?
Yes, Bloomify Wrap ships to many countries worldwide. Shipping options, delivery times, and costs will be displayed at checkout or confirmed by our support team.
Payment Information
What payment methods do you accept?
We accept major credit and debit cards, as well as other secure online payment methods available on our checkout page.
Is my payment information secure?
Absolutely. All payments are processed through secure, encrypted payment gateways to ensure your personal and financial information is fully protected.
When will my payment be charged?
Payment is charged at the time the order is placed and successfully confirmed.
Can I receive an invoice for my order?
Yes. An invoice or payment receipt can be provided upon request. Please contact our customer support team after placing your order
How long does order processing take?
Product prices do not include customs duties, import taxes, or local fees unless otherwise stated. These charges, if applicable, are the responsibility of the buyer.
Order Returns
What is your return policy?
We accept returns for eligible products within a specified period after delivery, provided the items are unused, undamaged, and in their original packaging.
How do I request a return?
To initiate a return, please contact our customer support team with your order number and reason for return. Our team will provide further instructions.
Are customized products eligible for return?
Customized or personalized products are generally non-returnable unless there is a manufacturing defect or quality issue.
Who is responsible for return shipping costs?
Return shipping costs are typically the responsibility of the customer unless the return is due to a defect, damage, or shipping error on our part.
When will I receive my refund?
Once the returned item is received and inspected, refunds will be processed to the original payment method within a few business days. Processing times may vary depending on your payment provider.
What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact us as soon as possible with photos and your order details. We will work promptly to resolve the issue.